Summary
Radial works on your Mac. It has no account, no ads and no analytics, and we don’t sell or share your data with anyone. Your dials and settings stay on your Mac.
A few things do leave your Mac, each because you did something that needs it: buying and activating a license, checking for updates, sharing a dial, or asking a question on this site. This policy says what each one sends and where it goes.
Radial is made by Febriq BV in Amsterdam, which is responsible for the data described here.
On Your Mac
Your dials, wedges and settings are kept in Radial’s preferences on your Mac. To fill its ready-made dials, Radial reads things that are already on your Mac: the apps you have open, the songs up next in Music, your recent folders in Finder, your recent projects in your code editor, your Notion favourites, your calendar and reminders. It reads them when a dial opens, shows them on the dial, and sends them nowhere.
macOS asks before Radial can use Accessibility, control another app, or read your calendar, reminders or certain folders. You can take that access back at any time in System Settings → Privacy & Security.
When an AI app like Claude makes or changes dials for you through Radial, it talks to Radial on your Mac. What you type into that AI app is handled by its maker, under their own privacy policy.
What Leaves Your Mac
Buying and Your License
Radial is sold through Polar, which is the merchant of record: it takes the payment, handles VAT and sends the receipt and license key. Polar collects your name, email address, billing country and payment details for that, under its own privacy policy. We see your order and your email address, so we can help with your license; we never see your card details.
When you activate your key, Radial sends it to Polar with your Mac’s name (so you can tell your Macs apart) and a hash of its hardware ID (so the license stays on that Mac). After that, Radial checks the key with Polar when it starts and once a day. Remove from This Mac takes the Mac off your key.
During the free trial nothing is sent: the trial is kept on your Mac.
Updates
Radial checks heyradial.com for new versions. Like any web request, this shares your IP address and Radial’s version with our host. It doesn’t send anything else about your Mac.
Sharing a Dial
When you share a dial, Radial uploads it to heyradial.com so the link can be short. The link holds the dial’s name, its wedges and your first name, so a friend sees whose dial it is. Commands, keyboard shortcuts, links and text you saved in wedges are left out. Anyone with the link can see the dial.
Services You Connect
Some wedges work with other services, like Spotify, Raycast or Shortcuts. If you connect Spotify, Radial signs in to your own Spotify app and talks to Spotify directly; the sign-in is kept in your Mac’s Keychain and never reaches us. What those services do with your data is up to their own privacy policies.
The Website
heyradial.com has no analytics and no tracking, and it doesn’t set cookies for visitors. It’s hosted on Cloudflare, which processes your IP address to deliver the pages and protect the site from abuse.
The Download Link by Email
When you ask for the download link by email, Cloudflare sends it to the address you give from hi@heyradial.com. We keep your address and when you asked, so we know who’s waiting to try Radial. We send the link and nothing else: no newsletter, no marketing. Ask us and we’ll delete your address.
To stop abuse, we count how many links are asked for from one IP address in an hour. That count is deleted after the hour; the address isn’t stored with your email.
Asking a Question
The FAQ page answers questions with Claude, an AI model made by Anthropic. Your question is sent to Anthropic to write the answer, and we keep the question and answer to improve the FAQ. We may publish a question and its answer on the page, without anything that says who asked it. Don’t put personal details in a question.
To stop abuse, we count how many questions come from one IP address in an hour. That count is deleted after the hour; the address isn’t stored with your question.
Submitting a Preset
When you submit a dial to the presets page, we keep its link and, if you give one, your name. Once we approve it, both are shown on the page. Ask us and we’ll take it down.
Third Parties
We share data only with the services that make Radial work, and only what each one needs:
- Polar: payments, VAT, receipts and license keys.
- Cloudflare: hosting the site, shared dials and FAQ questions, and sending the download link by email.
- Anthropic: answering questions on the FAQ page.
We don’t sell data, and we don’t share it for advertising. We’d hand it over only if the law required it.
Some of these services are based outside the European Union. Where data goes to them, it’s covered by the safeguards the GDPR requires, such as the EU’s standard contractual clauses.
Retention and Security
We keep shared dials so their links keep working, FAQ questions while they help us improve the FAQ, email addresses that asked for the download link until you ask us to delete them, and order records for as long as tax law requires (seven years in the Netherlands). Everything else on this page we don’t store at all.
Data is sent over encrypted connections, and only we can see what’s stored. Data on your Mac is protected the way your Mac protects it.
Your Rights
You can ask to see, correct, export or delete the data we hold about you, or object to how we use it. Write to us and we’ll answer within a month. To take down a shared dial, send us its link. You can also complain to your data protection authority; in the Netherlands, that’s the Autoriteit Persoonsgegevens.
Children’s Privacy
Radial isn’t made for children under 16, and we don’t knowingly collect data from them.
Changes to This Policy
We may update this policy when Radial or the law changes. The date at the top says when it last changed, and anything important will also be in Radial’s release notes.
Contact Us
For anything about your privacy, write to hi@heyradial.com, or to Febriq BV, Jacob van Lennepstraat 78 H, 1053 HM Amsterdam, the Netherlands.
Updated 31 October 2026